My only would like is to get a telephone number I could call to request issues, but I like their service And the way responsive They are really to e-mail when I want assist.
I'd numerous residence video clips (forty+) captured on VHS tapes which were properly transformed to online video information which can be watched on line. The transformed video clips had been liked by my family members. Overall we have been greatly pleased with the final results.
Wait time way much too extensive (but envisioned), countless email messages boasting "sixty% off" (why did I bother paying out far more, Despite having a coupon), and after that I been given my box back with little packaging to prevent harm. The 8mm reels ended up bounced all over, all of the cassette tapes had come out of their conditions, and there have been some damaged bits from among the reels.
And great luck finding everyone to handle problems now that shoppers are just faceless pounds feeding swift enlargement.
It absolutely was around two months between enough time they gained my objects to if they even reported they had been "Virtually able to digitize". In the meantime, you will get meaningless tiny updates like, "we're confirming the bar codes". Wha? I should have accomplished some exploration before sending these to Legacybox. You'll find less expensive, more quickly choices that don't involve delivery them. Would not use yet again.
I lately turned keeper of our households home movie collection, Birthday, Xmas and just Reminiscences. I'd them restored by Legacybox. I'm very happy with the results and possess gotten a thumbs up from the rest of the household.
Heirloom types, counts, and sends an itemized assistance quote inside of two times of getting Each individual cargo. Also provided is a totally free Heirloom cloud account loaded with exceptional samples in their digitized tapes, pictures, or reels.
Thanks for reaching out. We apologize for that confusion brought on by our Legacybox Backup Assistance! It does appear you had acquired this package with this provider at first after which cancelled. In 2023, you bought the services once again for a similar get, which is selected within the confirmation e-mails as "Legacybox Backup Increase-on".
Securely keep your electronic documents around the Cloud, understanding with confidence that you choose to’ll never reduce legacy box reviews your critical memories.
Once i contacted them concerning my get, they told me it will have a couple of a lot more days to truly "Test it in" and it would get ten days or more to approach buy for me to acquire my things back again. There was no interaction from them Except I electronic mail. A lot of for precedence!
Thank you for reaching out. We apologize that you just didn't see the knowledge on our Web page! Now we have posted this in a number of areas such as many Aid Internet pages, the FAQs page, and within the Welcome Guideline that arrived with the package. We have been only ready to digitize the formats mentioned With this data, but this is a long and diverse list!
If you need to do mail in more products, we will only Bill you for these items when we check in your buy at our processing facility.
my very first batch of slides ended up returned And that i wasn't satisfied as numerous have been about or underexposed. I called and have a fresh purchase to redo the originals. I acquired a different box to send out but no mailing label or plastic luggage to send out back again.
Thanks for achieving out. We apologize with the inconvenience! Our kits do give quite a few solutions from which to choose like various file output, processing speeds, and Delivery Defense to construct an order specific to your preferences!